JIRA automation - cloned issue linking

[Jaipal Singh]

Hi,

used automation to create a cloned issue on a new board but getting issues when trying to link the new issue to the master issue - is this possible within JIRA automation?

thanks!

[Kevin Johnson · Accepted solution]

As of now, there's not a specific rule to satisfy the requirement of linking the recently cloned issue to the parent issue. Based upon your current configuration as multiple users working simultaneously and having a difference in their network speed it might link with different issue.

[Jaipal Singh]

We're using Jira Cloud and it's 'jira automation' as the executing user. So would a user's network speed still factor in that?

Thanks for your help

[Kevin Johnson]

Then network may not be an issue. How the issues are being added to the board? bulk?

[Jaipal Singh]

Issues are added using automation but I'd only expect 1 or 2 per hour

[jordandmccombs]

I was able to do this more reliably by creating a variable in my automation rule and linking the tickets to the variable. 

[Jaipal Singh]

I've solved it by using the link to 'most recently created item' but wondering if we had a lot of rules firing at the same time that created stuff - would this inadvertently link to another or would it do so in the context of this current thread/rule?

[Kevin Johnson]

Since the rule is not precise about which issue to link with, it has chances to link with another issue, so as of now there's not a specific rule to satisfy the requirement of linking the recently cloned issue to the parent issue.

[Chris Scheepers]

Has this since been resolved ?

Its quite an important feature to link a cloned issue to the trigger issue .

The option is in Automation, why is it not working ?

Regards