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JIRA automation - cloned issue linking

Hi,

 

used automation to create a cloned issue on a new board but getting issues when trying to link the new issue to the master issue - is this possible within JIRA automation?

thanks!

3 answers

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Kevin Johnson Community Leader Apr 23, 2021

As of now, there's not a specific rule to satisfy the requirement of linking the recently cloned issue to the parent issue. Based upon your current configuration as multiple users working simultaneously and having a difference in their network speed it might link with different issue.

We're using Jira Cloud and it's 'jira automation' as the executing user. So would a user's network speed still factor in that?

 

Thanks for your help

Kevin Johnson Community Leader Apr 23, 2021

Then network may not be an issue. How the issues are being added to the board? bulk?

Issues are added using automation but I'd only expect 1 or 2 per hour

Like Kevin Johnson likes this
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I was able to do this more reliably by creating a variable in my automation rule and linking the tickets to the variable. Screen Shot 2022-07-28 at 9.24.13 PM.pngScreen Shot 2022-07-28 at 9.24.46 PM.png

Screen Shot 2022-07-28 at 9.24.39 PM.png

I've solved it by using the link to 'most recently created item' but wondering if we had a lot of rules firing at the same time that created stuff - would this inadvertently link to another or would it do so in the context of this current thread/rule?

Kevin Johnson Community Leader Apr 23, 2021

Since the rule is not precise about which issue to link with, it has chances to link with another issue, so as of now there's not a specific rule to satisfy the requirement of linking the recently cloned issue to the parent issue.

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