JIRA activity stream not showing thumbnails from Confluence Edited

The JIRA activity stream is not showing thumbnails from Confluence, see attached screenshot.

I examined the URL of the links, and it appears JIRA/Confluence has added an additional / to the link, i.e. instead of https://confluence.mycompany.com/ we have https://confluence.mycompany.com// - notice // (added bold for emphasis):

https://confluence.mycompany.com//download/attachments/2359301/Mia-persona?version=1&modificationDate=1505378799593&api=v2

When I remove the additional /, Confluence shows the thumbnail, if I access the URL with "//" I get a java.lang.NullPointerException error

no_thumbs.png

1 answer

This widget could not be displayed.

Hi Shubash,

  • What are you using to proxy your applications, e.g. Nginx, Apache, etc.? 

It looks like you're going to need to modify a proxy setting such as proxy_pass, ProxyPassReverse or mod_proxy to resolve this. 

Take a look at the following resources for additional guidance:

Solved: After setting up Nginx to proxy to JIRA, none of my assets (CSS, JS or images) load

404 page as a result of double-encoded slashes in the URL when using Apache

Take a look at the resources I provided and that should provide some good clues as to where to go to fix this.

Cheers,

Branden

Thank you for your response. I have begun investigating but my configs looks correct. There are no trailing slashes.

Furthermore, everything else appears to be working correctly.

For reference, I'm using Nginx reverse proxy.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

112 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you