We have had some reports of some users seeing the message that their java version is out of date when they are using JIRA - why are they seeing this or is there any documentation to specify what their java version should be? I see documentation for the server that JIRA is installed on but it doesn't mention end user machines to access JIRA?
Ah, authentication, it could be something to do with external authentications if you've got something outside JIRA that does it. There are a couple of authentication products that claim to be compatible with JIRA, but aren't actually, and just do "password safe" type things. If you're using one of them, and it's java based, that could also trigger the warning. (There's also a possibility that you've got and add-on that runs some form of servlet on the client machine too - similar to the screenshot function that JIRA ships with, but if it's around password change, it's probably the authentication)
There is a common theme in those possibilities - something in JIRA is trying to get your client machines to run something in Java. The warning comes because the client machine is out of date.
I have no idea what version you might need, because we don't know what is causing the call to run java on the client.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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