JIRA TEMPO - Inactive user time report not available

[Suresh Srini]

Hi,

We have some user moved out of our company and I am trying to access the Time Report for the user.

His account details are available, his account is still mapped with the teams in TEMPO but his name is not appearing in any reports.

I tried, Teams, Projects etc. Not able to search based on his name as he is inactive and I doubt I will be able to make it active in AD and disable it again. the process is very long and need to answer lot of questions to the management.

[Alexander Lichtleitner]

Hi,

i had the problem too. Please check, if you have the right permission for the project the user worked on. You need the "Tempo Project Manager" Role.

You won't be able to search an inactive User, but you can look up his Time Report within the global Project Timesheet.

[Suresh Srini]

Thank you. I contacted Tempo support. Currently there is no way to see the person unless we activate them again in AD. They said they may be working on Fix in future.