JIRA Structure 3 - group by sprint automation put all tasks in backlog

Hi,

I have a problem.

I use structure 3 .

I have many tasks which are related to a sprint and sprint field is not empty on those tasks.

when I use automation with groping according to sprint I get all tickets in new created backlog folder and no other folder.

even tasks with sprint field which belongs to active sprint go into backlog folder/container.

 

What do I do?

 

Thanks,

Noa

1 answer

Hi Noa,

Are you using the standard Sprint field from JIRA Software? If that is the case this definitely doesn't sound right.

Could you please let us know your JIRA Software and Structure versions and make a screenshot of the structure with the grouping generator, folders and the Sprint column visible. Once we have that we can try to reproduce and troubleshoot this.

If you wish, you can create a ticket at support.almworks.com - this might be more convenient. 

Kind regards,

Eugene (ALM Works)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 25, 2018 in Jira

Atlassian Research Workshop opportunity on Sep. 28th in Austin, TX

We're looking for participants for a workshop at Atlassian! We need Jira admins who have interesting custom workflows, issue views, or boards. Think you have a story to sha...

440 views 7 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you