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JIRA Software is unable to start

JIRA VERSION: 8.5.1

JJRE/JDK: jdk1.8.0_231

It is a new installation and  the error message is confusing. JAVA_HOME is set to 

C:\Program Files\Java\jdk1.8.0_231

----------------------------------

C:\Program Files\Atlassian\JIRA\bin>config.bat
findfind:: '/V': No such file or directory
: No such file or directory
: 'JDK_JAVA_OPTIONS': No such file or directory
find: '/V': No such file or directory
find: 'JDK_JAVA_OPTIONS': No such file or directory
: 'version': No such file or directory
****************************************************************************
******* Wrong JVM version! JIRA requires 1.8 or 11 to run. *******
****************************************************************************
***
*** Output of java -version command is:
The system cannot find the path specified.
*** (End of output) ***

 

----------------------------------------------------------

1 answer

0 votes

Hi @Priyasloka Arya 

 

Check This This is Already Solved 

Like Jamie said making below changes in the config.bat will solve the problem.

 Step -1:  verify if JDK is installed

               in my case it in installed at -> C:\Program Files\Java\jdk1.8.0_181    (64-bit)

 

Step-2: Edit the config.bat located at -> C:\Program Files\Atlassian\Jira\bin

    once you edit you will find some text..  browse until you see :

      :gotJreHome
REM Use the java from (1) JRE_HOME or (2) JAVA_HOME; supports spaces in these paths
set _EXECJAVA="%JRE_HOME%\bin\java"

 

Replace set _EXECJAVA="C:\Program Files\Java\jdk1.8.0_181\bin\java.exe"     

                                         // If your java is pointing a different version give that path here.

 

Note - save a copy of the Config file before you make any changes.

Hi 

I have verified all the possible queries and answer in the knowledge base. My issue is unsolved.

Regards 

Priyasloka

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