Wondering what the best way to report on tickets (bugs) that are unresolved for a given week. Right now, I run the following query every week:
status not in (Resolved) AND resolution in (Unresolved) AND issuetype in (Bug)
However, I have to run this query each week which I don't want to do. Also, I would like to get historical data (i.e. previous week), which I can't do unless I remove the Status and Resolution filter and then manually go through the list, which is too time-consuming.
Is there a way to A) schedule the query to run on a certain day and send it to me, and B) run a report so I can see historical "snapshots" using the same criteria as above?
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
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