JIRA Sample Project Issue


I'm using JIRA trial version 5.1.4 and download the sample project at:


When I try to upload this sample, the following error apears:

" This data appears to be from an older version of JIRA. Please upgrade the data and try again. The current version of JIRA is at build number '783', but the supplied backup file was for build number '663'. "

How can I solve this issue ? There is no backward compatible for it in JIRA, is there ?

Thank you.

2 answers


The link says "The latest sample file was created using JIRA 4.4.3, please ensure you have this version."

You are running JIRA 5.1.4 and this will not work.

You might be able to raise a support ticket with Atlassian to see what they can do.

You can migrate, but you cannot import something from a different version. To upgrade, you will need to upgrade the entire JIRA application with the current data all to a newer version.

Yah, that's why I asked about backward compatible capability. If JIRA can not do it then what if we migrate the system to newer version ?


0 vote

Hi, since you already download the version 5.1.4, what about download another JIRA 4.4.3. After install, you could import the sample file into 4.4.3 as clean jira instance, and then generate xml backup. Move the xml file to Jira Home Directory and restore back to JIRA 5.1.4 version.

There are a fews pages to guide you on how to backup or restore xml file:

* https://confluence.atlassian.com/display/JIRA/Backing+Up+Data

* https://answers.atlassian.com/questions/91253/backup-and-restore-of-jira

* https://confluence.atlassian.com/display/JIRA/Upgrading+JIRA

I hope it helps :)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

207 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you