JIRA Problem with Migration from Server to Cloud: "Error importing data: {0}" Edited

Hi folks,

I'm doing JIRA Server -> Cloud Migration and I keep getting this strange error message in the middle of the import process: "Error importing data: {0}".

I've made my JIRA Sever (v7.5) backup zip using:

System > IMPORT AND EXPORT > Backup system

I've also added my "data" folder manually to the archive so it looks like this:

JIRA-backup-zip-file
├── activeobjects.xml
├── entities.xml
├── data
│   ├── attachments
│   └── avatars
└── logos

 (source: https://confluence.atlassian.com/adminjiracloud/importing-issues-776636788.html)

Finally, I've imported this backup to the JIRA Cloud using:

System > IMPORT AND EXPORT > Restore system

I'm still using trial versions for both JIRA Server and JIRA Cloud. Has anyone else experienced something similar? What am i doing wrong?

 

2017-10-09_121605.png

2 answers

1 accepted

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@Cristhian García Vélez's answer on Stackoverflow solves this issue:

"editing the entities.xml file: <ClusteredJob id="10000" ==> ClusteredJob id="99999" worked for me".

All props to @Cristhian García Vélez, thanks mate!

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Same error for me :(

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