JIRA OpenLDAP - Test get user's memberships : Failed

I've setup OpenLDAP and connected with JIRA and confluence. LDAP Users are reflected in both. But I'm not able to login via LDAP user in JIRA or conlfuence and getting below error while performing test.

 

Test Remote Directory Connection

 Test basic connection : Succeeded

 Test retrieve user : Succeeded
 Test user rename is configured and tracked : Succeeded
 Test get user's memberships : Failed
 Test retrieve group : Not performed
 Test get group members : Not performed
 Test user can authenticate : Succeeded
 
Pls help 
 
 

1 answer

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Hi Andrew,

It would be helpful to have screenshots of your LDAP settings including the schema settings sections.  In addition take a look at the answer for the Communites post Solved: LDAP Directory finds user, lets him authenticate but disallows login.

Cheers,

Branden

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