JIRA On Demand - Is there an option to change the default sort order for attachments?

I've seen a number of entries on this topic, but all seem to be about on-premise JIRA or tickets that were closed/not implemented.

JIRA On Demand sorts attachments alphabetically by name and while we can manually resort by date by ticket, it is more convenient to always have the most current attachment on the top of the list.

In the attachment settings there is no option to change the default sort order.

Does anyone know of an open issue to address this?

Can Atlassian change something on the back end?

1 answer

Hi Ed,

There is a suggestion in JAC for users to be able to choose a default order: https://jira.atlassian.com/browse/JRA-28290 but it is already closed as "Won't Fix".

However, you can change the order when viewing the attachments of an issue by clicking on the dropdown arrow on the right/top of the Attachments section and select 'Date'.


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,000 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot