JIRA - Migrating from Server to Cloud

Bryan Trummer Community Champion Oct 02, 2017

I am moving from our current situation of JIRA server to JIRA Cloud. Is there an easy way to migrate the data over or is this all a manual effort?

1 answer

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Although importing from the JIRA Server backup file works fine, there is no process to import Avatars, Logos, and Attachments.  This essentially makes moving to the cloud almost impossible as the task to manually attach all of the files to issues would take forever given the amount of issues and attachments a company would have after several years of experience using Server.

The linked document is also outdated as the Cloud version of JIRA does not contain a link for "JIRA Import".  The options under Import and Export header are: Backup manager, External System Import, and Restore system.

I used Restore system which only allows importing a JIRA Server backup file created using JIRA Server Backup manager.

Any suggestions on how to get the at least the attachments imported into JIRA Cloud from my JIRA Server and linked back up to the issues correctly?  Avatars and Logos I can live without.

I'm trying a modify JIRA Server backup zip file with the following structure.

|---activeobjects.xml
|---entities.xml
|---data
       |---attachments
       |---avatars
|---logos

We'll see if this works.

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