JIRA JVM Memory level low.

[Vishal]

Hello Guys,

We are continuously getting below error in our jira insight_import.log, can someone please help to understand what exactly these are for ? So far, we are not facing any issue because of that as such but would like to know more about it, why they keep on coming.

2019-11-13 13:00:03,678 [insight-DefaultImportService-IMPORTS-worker-3-thread] | JVM Memory level low. Total JVM memory in system 2.6 GB, you still have 120.6 MB, which is 4.58% of total memory. Consider adding more memory to the JVM (-Xmx)
2019-11-13 13:00:03,678 [insight-DefaultImportService-IMPORTS-worker-1-thread] | JVM Memory level low. Total JVM memory in system 2.6 GB, you still have 120.6 MB, which is 4.58% of total memory. Consider adding more memory to the JVM (-Xmx)
2019-11-13 13:00:03,684 [insight-DefaultImportService-IMPORTS-worker-3-thread] | JVM Memory level low. Total JVM memory in system 2.6 GB, you still have 115.7 MB, which is 4.4% of total memory. Consider adding more memory to the JVM (-Xmx)
2019-11-13 13:00:03,687 [insight-DefaultImportService-IMPORTS-worker-0-thread] | JVM Memory level low. Total JVM memory in system 2.6 GB, you still have 114.4 MB, which is 4.35% of total memory. Consider adding more memory to the JVM (-Xmx)
2019-11-13 13:00:03,689 [insight-DefaultImportService-IMPORTS-worker-1-thread] | JVM Memory level low. Total JVM memory in system 2.6 GB, you still have 113.2 MB, which is 4.3% of total memory. Consider adding more memory to the JVM (-Xmx)
 

Thanks 

Vishal

[Alexis Robert · Accepted solution]

Hi @Vishal ,

this message means that your instance is running out of free memory. You should consider upgrading from 2048MB to 4096 for instance.

You can see detailed steps here to change the JVM memory settings : https://confluence.atlassian.com/adminjiraserver/increasing-jira-application-memory-938847654.html

Let me know if this helps, 

--Alexis

[Vishal]

Hello Alexis,

Thanks for quick response, right now we are having below setting in place for memory, is the minimum memory causing issue ? Could  you please explain a bit.

JVM_MINIMUM_MEMORY="384m"
JVM_MAXIMUM_MEMORY="4096m"

Vishal

[Vishal]

Hi Alexis,

I have increased the memory & seems like its working & we are no longer getting to see these error messages in logs.

Thanks 

[Vickey Palzor Lepcha]

Good to know that your issue is resolved.

Please be informed that increasing memory always would not solve such problems though. We could make out this time that memory was the issue - it may not the next time in future :-)

[Vickey Palzor Lepcha]

Just allocate more JVM memory .