JIRA Issue widget for Confluence not loading issues for non-authenticated users

Scott Williams September 10, 2019

We use the Insert JIRA Issue/Filter widget on a lot of Confluence documentation pages but recently discovered that was failing to load the issues for users who are not logged into Confluence [the Confluence pages and Jira tickets] are public and are intended to be viewable by non-authenticated users.

The tickets can be viewed in Jira when not logged in [tested by checking the View in Jira button on the widget] but when viewing the Confluence page the widget just spin. 

 

This worked correctly at one point.

Screen Shot 2019-09-10 at 12.11.54 PM.png

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