JIRA Issue numbers when moving between projects

Two questions: If I have an existing project and create a new empty project, then bulk move some issues from the old project, will they keep their issue numbers if possible? Eg. OLD-123 -> NEW-123, or would it be OLD-123 -> NEW-1

Also, if I change the project key OLD -> NEW, will the issue numbers stay the same?

1 answer

1 accepted

This widget could not be displayed.

This is an easy test you could run with little consequences. However, I've done this and can tell you.

A: You'll get OLD-123 -> NEW-1 but OLD-123 will still be valid for hunting purposes. If you ask for OLD-123 you'll be redirected to NEW-1.

B: I've never changed a project key and can't answer that question. I expect the issue numbers to be the same. If you have Admin rights this is also an easy experiment where you simply erase the old projects and everything is fresh.

It didn't work like this for me, but 3 years have passed since this question/answer.  We are in the cloud.  I'm separating one project into two.  After creating the brand new project, I tested the move of 5 issues to the new project.  They had very high numbers and they weren't sequential, so OLD-34100 and OLD-35200, they came into the new project as NEW-34100 and NEW-34101.  Ugh!  Now I seem to have lost the ability to use numbers 1-34099.  Even if I create a net new ticket, it gets assigned NEW-34102.  Is this a function of the Issue ID field (as opposed to the Key)?  I am willing to make a whole new copy of the project to fix this before moving all the issues over.  Is there something I can do during the move to make sure the numbering starts at 1?

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

151 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you