JIRA Custom Field Help

[Carlos Eduarte]

I've implemented help for a custom field using the tip in:

https://confluence.atlassian.com/jira062/creating-help-for-a-custom-field-588581961.html

When I configure this using Gear -> Issues -> Custom Fields -> Gear -> Edit

and paste in similar code into the Description field, I notice that the change takes effect on the configuration page, but not anywhere else in JIRA.

Specifically when I am editing an Issue, clicking on the help icon next to the custom field does not work.  I noticed on the rendered page that there's no <script> tag generated.

The help icon works correctly for other fields, but they are not custom.

Any help on this would be appreciated.

[Nadir MEZIANI]

Hi,

Could you post you code here?

[Carlos Eduarte]

Value of Description field:

Severity Field Details
<script type="text/javascript">
function showHelp() {
var listenersDiv = document.getElementById("FieldHelp");
if (listenersDiv.style.display == 'none')
{ listenersDiv.style.display = ''; }
else
{ listenersDiv.style.display='none'; }
}
</script>
<a href="#" onclick="showHelp(); return false;"><img src="/images/icons/ico_help.png"/></a>
<div id="FieldHelp" style="display:none">
For details please see <a href="https://confluence.compellent.com/x/oQZsAQ">Severity Values</a>
</div>