JIRA Cloud: How to export or backup a single project

[Sebastien Beaudoin]

Hi,

A few weeks ago, our company sold a portion of our services.

As part of the pass over, JIRA data has to be transferred to their instance.

What would be the best way to go about it?

Additional info:

Our JIRA instance contains 3 other projects that can't be shared with them.

I've read that you can only export the full instance.

Is it possible to sanitize the exported data before sending it over?

[Nic Brough -Adaptavist- · Accepted solution]

No, the backup is an export of everything. 

You will need to import it into a temporary development Jira, delete the projects you don't want to transfer, then export from there and give them that export.

[Sebastien Beaudoin]

I feared as much.

Thanks for the added details.

[ArminLange]

Is this solution still the only way to import one project of a larger backup into another instance?

~1 year later

[Nic Brough -Adaptavist-]

Yes, it has not changed.

[Michael Arias]

Yes, and export issues is not enough.

[Nic Brough -Adaptavist-]

Yep, agreed, no question.  Still not changed, Atlassian don't support this sort of move in any useful way.

[Sandra Axelsdottir]

@Nic Brough -Adaptavist- is this still the case? Needing the temp instance to delete all projects you don't want in your new instance?

I'm wondering what the best way is, if you only one to migrate 1 of 500 projects to a new instance.

[Nic Brough -Adaptavist-]

It is still the case, there's not a lot built into Jira to help you with it.

However, there are now a lot more apps that can help you move projects between systems.  There's a been a handful (Project configurator, Configuration Manager, etc) for years, but over the last couple of years more have become available, including Atlassian's own JCMA - that was built for people to do Server to Cloud migrations, but can be used to move projects Cloud to Cloud as well now.  There's a Cloud backup system by Revya that I've not yet tried out, but sounds like it can do single project stuff too.

The "clone then delete what you don't need" method is still the most simple conceptually, but it's well worth a look at all the apps that can help.

[Tom Braat]

@Nic Brough -Adaptavist- I have a similar case. I like to export one project from a Jira Cloud to a new Jira Cloud. This new cloud site will only have 5 users, so was thinking of using a Free plan. 

I'm planning to use JCMA, but will everything work migrating from a Jira Standard to a Jira Free instance? Or should my destination cloud at least by a Jira Standard?

Thanks a lot for the advice. 

[Nic Brough -Adaptavist-]

@Tom Braat - you're good to go - none of the tools, including JCMA, care about the number of users you have in the source system, or are going to have in the target!  

Just be aware that they will try to replicate all the users you have in the source system, as closely as possible.

[Tom Braat]

Thanks @Nic Brough -Adaptavist- I know in the JCMA I have the option to only migrate the users from the selected project, so I think that will do the trick for me.