I have an issue screen containing all customized fields. I have 2 particular fields 'Assigned to' and 'detected by' which should allow all users to pick fellow project users from a pick list (like 'Assignee' field does). Unfortunately, these fields are locked with a padlock for any user other than Administrator - I need them unlocked - please help! Thank you... Kara (rhymes with Sarah)JIRA - user who gets padlocks.jpgJIRA permissions.jpg
JIRA padlocked user fields.jpg
Hi Nic, I have done so - they are user pick lists that work perfectly fine when I am logged in as an administrator, but are unavailable to all other users belonging to the jira-users group. I need these users to access the fields too.
See additional screen shots
JIRA - field config - Detected By-Assigned To - User Picker.jpg
JIRA - custom field setting for Assigned To.jpg
JIRA - custom field setting for Detected By.jpg
Nic, you are a SUPER LEGEND! this has had me (frustratingly!) stumped for days now...and voila! you have sorted it. I cant thank you enough! my settings were defaulted to have only 'jira-developers' to browse users, rather than 'jira-users'. once I added that group to browse users, it worked. H O O R A Y Y Y Y ! Cheers, Kara
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