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JIRA Automation rules don't apply using "same type of ticket" or "same type of ticket than trigger"

Vincent Dufour

Hi,
I have been using automation rules for a while and I just encountered a weird behavior of JIRA.

I have 3 types of ticket : Improvement, Bug and Evolution.
These types are shared between 2 projects : Support and Dev.

One automation rule enable the creation of a ticket in Dev with the same type when a ticket in Support is "accepted".
But in this rule I have to specify 3 branches like "if type is Bug then create ticket in Dev with type Dev", which is kind of heavy.

So I tried to replace this by "Create a ticket in Dev with the same type as the triggering ticket in Support".
But all the test fail, each and every time the audit journal indicate that the ticket doesn't respect the conditions even though it does...

I'd like to understand why it's not working properly ?
Also there are actually 2 possibles conditions : "create same type like triggering ticket" and "create type same type", I don't get the difference between those two...