JIRA Audit Log corrupt

[Jay Gibson]

I am getting the following error when I try to view the Plugin Audit Log. I also get errors when I try to install
any plugin. There seems to be an attempt by a previous admin to install a plug-in located on their desktop.

How can I purge the audit log?

Error creating bean with name 'com.atlassian.upm.log.PluginSettingsAuditLogService':
Instantiation of bean failed; nested exception is
org.springframework.beans.BeanInstantiationException: Could not instantiate bean class
[com.atlassian.upm.log.PluginSettingsAuditLogService]: Constructor threw exception; nested
exception is java.lang.RuntimeException: Failed to parse AuditLogEntry from JSON string: {"username":"ilya","date":1299567212212,"i18nKey":"upm.auditLog.install.plugin.failure","params":["C:\Users\ilya\Desktop\jira-timesheet-plugin-2.0.zip"]}

[Norman Abramovitz]

My guess your admin tried to install an incorrect version or file for your timesheet plugin. I would try to uninstall the timesheet plugin through its normal way and if that fails. I would manually remove (of course saving those files in case you need to put them back) the plugin files, restart jira and then reinstall your timesheet plugin.

I cannot tell you the exact directories at this time since I am not online to my Jira instance. Otherwise, try contacting support for assistance.

[will]

Did you find a solution to this?

[Nic Brough -Adaptavist-]

I'm terribly sorry, I completely misread this. Please ignore my previous comment.

[Jay Gibson]

This is for the built in Jira Plugins Audit Log, not an add-in. Or are you saying Plugenta provided this to Jira?

[Nic Brough -Adaptavist-]

You probably want to talk to Sergey's team at Plugenta about this!