JIRA Agile email notifications

I want to configure the email notifications so that only certain notifications are sent out. I.e. if there is a change in priority, am I able to make that change from major to minor without having an email sent out?

I have tried going into profile–>settings to change the notifications like mentioned on this post, https://answers.atlassian.com/questions/43323791, but get an error (403 forbidden) when I try to go on profile. Under the settings page I do not see any options regarding notifications. 

2 answers

If when I follow these directions and when I go to  to I only see "projects" and not the full drop-down that includes issues do I not have the ability to change these notification preferences?


It seems you do not have sufficient rights to change notification settings. You must have admin rights to do so.

Hello! You may take a look at this add-on, it has good ability to send custom e-mails according to defined conditions: https://marketplace.atlassian.com/plugins/com.ovdgroup.jira.unilistener/server/overview

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,760 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot