I am a total Newbie to JIRA. I was asked to take over for my boss on admin for our projects so, excuse the questions I ask. I will try to make sense.
There is a global Agile board where we can see all issues that are associated with each release/Sprint. I created a new project and from what I can see, duplicated other projects permissions and functionality. The only issue for now is I created an issue in the new project and even if I associate the release to it, it still does not show up on the board.
Boards work by running filters on Jira issues to select what they should be working with.
Go to the board configuration and check the very first tab, you will find it probably filters for something like "Project is A, B or C", and you'll need to add your new project to that.
Difficult to say what could be wrong from that. It's probably just missing syntax, but we can't tell. The box should be helping you write the filter, validating what you're changing. Maybe if you post the query here, we could scan it for problems.
If it cannot form a valid query from what you are typing in, it will jump back to what you had before. I'd guess it's not grasping what you are entering for the new project.
One thing to try - copy the filter definition and paste it into a text editor so you have it in front of you. Then, type it in from scratch,adding your new project in when you reach the right point. You should see that Jira tries to help you by suggesting things as you proceed - accept the most appropriate choices.
You might find it safer and easier to do this in the issue navigator "advanced search" though - if you work there, you won't affect the board, and you can ensure your new issues are on the list before pasting the query into the board.
The issue is a "New" issue, and in the column management there is a "New" status under to do and other issues from other projects are there. I believe the problem is this: I can create a new Filter Query with just the new project, and under saved filter I can change it to the new filter and see the issue in the board under the correct Sprint. But, I cannot see any other issues, obviously due to filter only having the one project. But, if i try to add the new project to the existing filter it wont save and only shows the other 3 projects...
OK, Thanks everyone. I created a new filter and only added the new project and the two other projects that have issues for this sprint. I did not add any special data in that field. Then went to the filter query in Board Configure and adjusted the Order By in that area and BOOOM !!! Seriously.. Thanks everyone, I would have been doing this over the weekend.. SHOTS for everyone!!
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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