Would it be possible to edit the filter used in the Board and change the rank sorting order (e.g. from RANK DESC to RANK ASC)?
If the suggestion above does not help, I would recommend you to report a support ticket.
Additionally, we also recommend you to upgrade to JIRA Agile 6.6.13 (please make sure to check the Upgrade Notes), which is the latest and currently most stable version after the new ranking system was introduced.
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