JIRA 5.2.11 date sort issue with blank dates

Dear Jira gurus,

Since we upgraded to JIRA 5.2.11 from v4.4.5 when sorting search results issues by date (ie: due dates) now place blank dates issues above and below of a pack of issues (The pack is well sorted though)

In the version 4.4.5 if I did a sort ascending to show me the issues that are due first, the issues with blank dates would be at the end of the list.

Like so:
Issue1 1/july
Issue2 5/July


IssueX blank
IssueY blank

If anything I can do as JIRA administrator so when sorting search results issues by due date then behaves as it used to do in v4.4.5 or I the only way is to upgrade to v6+?

Regards

Carlos

2 answers

1 accepted

It is a bug:

https://jira.atlassian.com/browse/JRA-33904

One of the projects has hidden due date so

Issues with Hidden Due Date grouped, Issues with Due Date value are grouped, and Issues with empty Due Date values are grouped

Hidden fields should be treated the same as fields with no values.

Could it be that in version 4.4.5 the data field was left to a NULL value and in version 5.2.11 the date field is a blank "" value? That might explain the ordering wierdness.

You could check this by seeing if the one block of issues was created in your old jira and the other block in your new jira. Or you could check your database.

Hi Peter,

Thanks for the idea but I am afraid that in the blank dates results are mixed with some before the upgrade which are appearing above and below of the well sorted due dates pack in the middle.Thus, It must be something else

Regards

Carlos

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot