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JEditor configuration and JETI manual email editor

We want to use JEditor to replace the TinyMCE editor which comes with the Jira Email This Issue (JETI) app since Jira Version 8.x

 

The TinyMCE editor is very inconvenient and the JEditor looks promising to offer much more flexibility and functionality, while giving the use personalisation options.

 

But, the instructions on https://jeditor.zendesk.com/hc/en-us/articles/360003142891-Getting-started don't help when trying to configure JEditor to be used as the mail-editor when composing an email to the reporter of the Jira issue.

We did of course changed the JETI general configuration option (See attached screenshot) but the JEditor Settings and Toolbars configuration changes we make do not reflect in the toolbar and options offered in the JETI manual email editor which we open from the issue screen (see attached screenshot).JETI_General_Configuration.pngJETI_Manual_Email_Screen.png

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