Issues with linking assets to a ticket in Jira

Mohammed Al Touqi April 25, 2023

Hi Support Team,

We have asset panda integrated with Jira so we can link the assets to our tickets in Jira, but then when I click on the "Link to the ticket" tab on the Jira in the ticket nothing happens. We tried that with my and my manager's accounts on different computers to confirm it must be a software bug in that case. Can you please help us with that if there is something missing that we must do initially or it might be just a software bug that you guys can fix on your end?

Please refer to the screenshot attached below for reference, Screenshot 2023-04-25 103922.png

Thank You.

Mohammed

altouqi@elevatesemi.com

2 answers

0 votes
Tom Atkinson August 18, 2023

Found the answer, but it's not entirely a happy ending.... https://www.assetpanda.com/pricing/#integrations

0 votes
Tom Atkinson August 17, 2023

Hi @Mohammed Al Touqi I'm having exactly the same issue. Were you able to resolve the problem, and if so how did you do it?

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