Issues with CSV Import Jira Cloud

[Rahul Shah]

Hi,

  I am trying to import issues from Jira server to the Jira Cloud and the import is failing with very little detail on what could be the issue. This is what I see in the detailed log.

2018-12-05 19:21:05,057 INFO - Import started by admin using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean
2018-12-05 19:21:05,291 INFO - ------------------------------
2018-12-05 19:21:05,291 INFO - Importing: Users
2018-12-05 19:21:05,291 INFO - ------------------------------
2018-12-05 19:21:05,291 INFO - Only new items will be imported
2018-12-05 19:21:05,529 INFO - 14 users associated with import. All of them imported as inactive, this can be changed after import in User Access step.
2018-12-05 19:21:05,529 INFO - ------------------------------
2018-12-05 19:21:05,529 INFO - Finished Importing : Users
2018-12-05 19:21:05,529 INFO - ------------------------------
2018-12-05 19:21:05,529 INFO - 0 users successfully created.
2018-12-05 19:21:05,533 INFO - Retrieving projects...
2018-12-05 19:21:05,551 INFO - Project ExternalProject{id='null', key='CP', externalName='null', name='Crewmachine Product', type='null', template='null'} exists and found correctly.
2018-12-05 19:21:05,555 INFO - ------------------------------
2018-12-05 19:21:05,555 INFO - Importing: Versions
2018-12-05 19:21:05,555 INFO - ------------------------------
2018-12-05 19:21:05,555 INFO - Only new items will be imported
2018-12-05 19:21:05,555 INFO - ------------------------------
2018-12-05 19:21:05,555 INFO - Finished Importing : Versions
2018-12-05 19:21:05,555 INFO - ------------------------------
2018-12-05 19:21:05,555 INFO - ------------------------------
2018-12-05 19:21:05,555 INFO - Importing: Components
2018-12-05 19:21:05,555 INFO - ------------------------------
2018-12-05 19:21:05,555 INFO - Only new items will be imported
2018-12-05 19:21:05,557 INFO - Importing component Dashboard
2018-12-05 19:21:05,615 INFO - Importing component eZdia Projects
2018-12-05 19:21:05,653 INFO - Importing component Project Management
2018-12-05 19:21:05,690 INFO - Importing component Import
2018-12-05 19:21:05,726 INFO - Importing component Platform
2018-12-05 19:21:05,762 INFO - Importing component Configuration
2018-12-05 19:21:05,803 INFO - Importing component Desk
2018-12-05 19:21:05,837 INFO - Importing component Open Projects
2018-12-05 19:21:05,879 INFO - Importing component General
2018-12-05 19:21:05,915 INFO - Importing component Other
2018-12-05 19:21:05,950 INFO - Importing component CCP API
2018-12-05 19:21:05,987 INFO - Importing component Reports
2018-12-05 19:21:06,021 INFO - Importing component Website Content
2018-12-05 19:21:06,056 INFO - Importing component Bulk Upload
2018-12-05 19:21:06,091 INFO - Importing component Marketplace
2018-12-05 19:21:06,132 INFO - Importing component Profile
2018-12-05 19:21:06,168 INFO - Importing component Idea creation
2018-12-05 19:21:06,232 INFO - Importing component Integration
2018-12-05 19:21:06,298 INFO - ------------------------------
2018-12-05 19:21:06,298 INFO - Finished Importing : Components
2018-12-05 19:21:06,298 INFO - ------------------------------
2018-12-05 19:21:06,308 INFO - Retrieving custom fields...
2018-12-05 19:21:06,321 INFO - ------------------------------
2018-12-05 19:21:06,321 INFO - Importing: Issues
2018-12-05 19:21:06,321 INFO - ------------------------------
2018-12-05 19:21:06,321 INFO - Only new items will be imported
2018-12-05 19:21:06,425 INFO - Importing issue: [externalId='11528', summary='Editorial calendar version 1.0']
2018-12-05 19:21:06,449 INFO - ------------------------------
2018-12-05 19:21:06,449 INFO - Finished Importing : Issues
2018-12-05 19:21:06,449 INFO - ------------------------------
2018-12-05 19:21:06,449 ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: