Issues not visible after new installation

Some days ago, my box with the jira installation on it died, and some hardware parts needed to be replaced. Today, I rebuilt the box, and started to reinstall all software on it. I'm running FreeBSD 9.0, with openjdk6. To recover my jira 4.4.1 installation, I did the following:

1) recover my mysql server and database. the old jira data is present in the `jira` db scheme, and I can verify that data exists (e. g. I can see all the issues in the jiraissue table)

2) set JAVA_HOME, run the script

3) access myhost:8080 to run the setup (jira-data folder is not existing yet, its created by the setup once started)

4) tell the setup to use "jira2" as database, because it won't let me chose a not-empty database

5) finish the setup, shutdown jira

6) edit jira-data/dbconfig.xml and replace `jira2` with `jira`, to use the database with the existing data

7) start jira again

I can now log into JIRA, and I can use all users that were present before the hardware crash. I can see the projects, and also the versions. However I can not see a single issue (no matter if logged in as admin or regular user).

Can anyone help me with this? How can I recover the jira issues?

1 answer

1 accepted

1 vote
Accepted answer

Ate you seeing the issues if you use the direct URL? /browse/issueKey?

If so, t is a problem with indexing. Tru a full reindexing and see if it fixes it.

Thanks for the quick response. Directly accessing the issue didn't work, but everything works now after re-indexing.

I wan't to upgrade to jira 5.1.1 now. Should I use JDK6 or JDK7? I could not run the 4.4.1 installer with JDK7, but jira 4.4.1 now is giving me warnings that I should update my JDK version to update 16 or something, but I'm somewhat tied to what packages freebsd/openjdk provides.

thanks for your support.

only JDK 6 is supported as of now.

You should really upgrade to the latest version of JDK 6 too - even release 31 has some security issues. 16 is rather old and if you're upgrading, I wouldn't bother, I'd jump to the latest. I'm not really a java developer, but I work with them, and they say that 27(ish) and above have some performance tweaks which are worth having in Jira.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,234 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you