Issues marked as resolved still appear in search where resolution = unresolved

Anna Cooper September 10, 2019

I've tried:

* several different formulations in JQL including Status != closed, resolution != resolved and others.
* adding a post function to the transition into closed

Not sure where to go from here. 

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jira guy
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September 10, 2019

Try "resolution is EMPTY" JQL

any resolution value added to an issue is considered resolved. 

Anna Cooper September 10, 2019

Unfortunately that didn't work either. Screen Shot 2019-09-10 at 12.22.33 PM.png

jira guy
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September 10, 2019

Update the JQL to make sure resolution is EMPTY is properly applied.

 

Add before the reporter and close with before AND resolution. so it would be

 

(reporter = username or watcher = username) and (resolution is empty)

Anna Cooper September 10, 2019

IT WORKED! Thank you!

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