Does anyone else have an issue simialr to the one detailed here:
When i am working in my ondemand system, if i have been working in the "issues" section for a while, and i then try to click on "wiki" or visit a page in Confluence, the following happens
1. It takes a really long time to respond
2. I get an error in Chrome saying "Error 310 (net::ERR_TOO_MANY_REDIRECTS): There were too many redirects."
3. I have to go to the home page http://companyname.atlassian.net/secure/dashboard.jspa
4. I have to then click on another link, such as one of the projects in the dropdown
5. I can then click on "wiki" and it will load fine
From what i can see, it appears to be an issue with changing between JIRA and Confluence applications, and possibly authentication issue is the cause/symptom. I say this, because when i look at the user management section, whereas most users have about 100-200 logins since we started using the system, on my account i have around 3600 logins in the same time frame.
This makes me think that i am having a problem authenticating in Confluence, which is causing it to try redirect me to a login page, which is redirecting me again - hence the "Too many redirects" error. When i click on the home page, and another link, this signs me in, and i am able to navigate ok from that point onwards.
It appears bypassing the internal proxy, by turning off the proxy settings in Chrom options has resolved the issue.
After 48 hours i have had no occurences of the issue, whereas previously i would have it 2-3 times per hour.
Our IT dept have not been able to identify why the proxy causes this issue only intermittently.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs