You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
I have added an user to Jira through users section but still getting this error -->
Request Id: 8b6442b7-c84b-40f0-8760-f67e51d41e00 Correlation Id: 8f2eb74e-491b-42d7-b3e4-3ff786db962d Timestamp: 2023-10-11T10:04:01Z Message: AADSTS50105: Your administrator has configured the application Atlassian Cloud ('ecf62524-c203-4355-9975-1adce2dacea9') to block users unless they are specifically granted ('assigned') access to the application. The signed in user 'firstname.lastname'@' is blocked because they are not a direct member of a group with access, nor had access directly assigned by an administrator. Please contact your administrator to assign access to this application.
The users is clearly added into the users list and has the same access as other users. What I'm doing wrong?
Hello @Tomas Kelečius
Welcome to the Atlassian Team.
It is not enough for a user to appear in the User list. The user has to be a member of a group that is listed in the Product Access area for the Product to which you want them to have access.