Issue status not reflected on active board view

[Viola Panzeri]

Hello,
I've been creating a new issue status, but while this is working when assigning it from the ticket view itself, it does not reflect in the active sprint board.

This is the message I am getting. I have admin permission so should be fine on that front. The workflow has been updated to reflect the newly introduced status "review", but still not sure where the problem is.
Could you please advise? Thanks

[Kai Becker · Accepted solution]

Hi @Viola Panzeri 

thanks for your question. It does look like that the mapping of statuses and columns has not been updated in the board config.

At the top of your board there should be a ... menu.
Go to board settings and then columns and drag the new statuses to the corresponding columns (or create new columns, if needed)

Hope this helps.

[Viola Panzeri]

It worked, thank you!

[Kai Becker]

You're welcome :)

Please don't forget to accept the answer to mark you question as resolved.

[Ntamen kamogne harry Michel]

hi! @Viola Panzeri 

an article that can help you https://support.atlassian.com/jira-software-cloud/docs/configure-columns/

[John Funk]

Your link is to JSM. The question is about Jira Software. 

[Ntamen kamogne harry Michel]

thank you @John Funk  for your observation