Issue status dropdown appears collapsed/shrunken

[Igor Moiseev]

In one of my projects, the issue status dropdown started appearing collapsed for everyone who opens any ticket (so it's not just a caching issue on my machine or something).
When changing the status, the dropdown behaves normally for a couple of seconds but then collapses again.

Does anyone know what could be causing this strange behavior? Any suggestions would be greatly appreciated.

[Trudy Claspill · Accepted solution]

Hello @Igor Moiseev 

Welcome to the community.

I have not seen that before.

What type of project is this happening in? Get that information from the Type column on the View All projects page under the projects menu.

I have seen some posts over the past week of random, strange things happening for some people using Team Managed projects. In each case it has been recommended that a support case be opened directly with Atlassian.

https://support.atlassian.com/contact/#/

[Igor Moiseev]

Hi Trudy,

It is indeed a Team Managed software project, but so are the 5 other projects in the same instance and issue does not appear for them.

[Trudy Claspill]

The post I'm thinking of also reported the problems did not occur in all Team Managed projects.

[Akash Singh]

@Igor Moiseev @Trudy Claspill It is a bug, a lot of community members have reported it lately. I would suggest reaching out to Atlassian support directly for a quick resolution.

Link to Atlassian Support