Issue shown in the filter result but not showing in the backlog view

[Cynthia Kallas]

Hi,

I have created a filter for my backlog, and used that same filter as a base for my kanban board.

The results from the filter are correct, and I can see the issues (fig 1). However, when I open backlog view to assign issues from backlog to sprints, I cannot find the same issues. all columns are mapped, and there's no quick filter used other than the issue's name.

Can someone help?

[Trudy P Claspill]

Hello @Cynthia Kallas 

Welcome to the Atlassian community.

In the second image you appear to be searching your backlog screen for a specific issue - SF-8442 - and it is not being found.

What is the Status of issue SF-8442?

Can you show us the Columns/Status mappings for this board?

[Cynthia Kallas]

Hi Trudy,

Thank you it is now solved. I made the "Sprint" field visible, and updated it to this specific ticket, so it showed as needed.

It was a workaround and worked perfectly fine.

Thank you for your answer