Issue in Scriptrunner jira cloud

Question

Hi ,

I tried creating a last comment script which will return the last comment added in the issue.

I have added a scripted field to get the details , but in that when i tag people in the comment , We are getting atlassian id instead of name.

Code :

def comments = issue.fields.comment.comments;
def lastComment = comments.last();
def lastCommentBody = lastComment ? lastComment.body : "";return lastCommentBody as String;

Marcelo Ulloa · Answer

You can take the ID Account that is showing you and pass it to the Displayname to add it to the comment

import groovy.json.JsonSlurper
import org.slf4j.LoggerFactory

def logger = LoggerFactory.getLogger(this.class)

def issueKey = "XX-123"
def accountId = "634..............."

// Get user information
def userResponse = get("/rest/api/3/user?accountId=${accountId}")
    .header('Content-Type', 'application/json')
    .asObject(Map)

if (userResponse.status == 200) {
    def user = userResponse.body
    def displayName = user.displayName

// ADF format for mentioning a user
    def adfComment = [
        type: "doc",
        version: 1,
        content: [
            [
                type: "paragraph",
                content: [
                    [
                        type: "text",
                        text: "This ticket was handled by "
                    ],
                    [
                        type: "mention",
                        attrs: [
                            id: accountId,
                            text: ${displayName}"
                        ]
                    ],
                    [
                        type: "text",
                        text: "."
                    ]
                ]
            ]
        ]
    ]

def commentResponse = post("/rest/api/3/issue/${issueKey}/comment")
        .header("Content-Type", "application/json")
        .body([body: adfComment])
        .asString()
    if (commentResponse.status == 201) {
        logger.info("Comment added successfully to issue ${issueKey}.")
    } else {
        logger.error("Error adding comment to issue ${issueKey}. Status: ${commentResponse.status}, Message: ${commentResponse.body}")
    }
} else {
    logger.error("Error retrieving user details for accountId ${accountId}. Status: ${userResponse.status}, Message: ${userResponse.body}")
}