The only setting that could hide the description field only in the new issue view would be the Issue Layout setting.
Please, perform the steps below and check if that's the case:
- Navigate to your project > Project Settings > issue Layout
- Drag the description field from Hidden Fields to the Description Area
- Click to Save your Changes
Can you please confirm if you are using a Classic or Next-gen project?
Additionally, please provide us with two screenshots:
- One screenshot of your issue view, not displaying the description field
- Another from your issue layout under Project settings
I'm experiencing this as well, and cannot seem to find a single Settings or issue view control that will resolve the issue. I see that Petter from Atlassian last responded on 3/31.
On my team, we have several projects all in the same workspace. Some of those projects are set to next gen (like mine) and some are still classic. When I go to review a story from a project that is set to classic, I still have the next gen view but I am unable to see critical fields such as description.
if these two project types (next gen and classic) are not compatible, we should not have been able to configure them both in the same workspace.
Need a fix for this ASAP. Please advise.
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