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Issue collector without a default reporter Edited

Is there a way to set up an issue collector so that it does not require a default reporter? We've set up anonymous issue creation, so in principle, anonymous issue collection could work as well. Also: made the Reporter field "not required". Still, we get the following error message when trying to create an issue collector w/o a reporter: "Please enter a default reporter to create issues in project."

1 answer

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Hello Istvan,

Welcome to Atlassian Community!

When creating tickets on Jira, it's necessary to set a reporter, mainly when it's from Issue collector, via email or the customer portal in Service Desk.

With that said, currently, it's necessary to set a default reporter to issue collector and then if you need, after the ticket is created, you can remove it or change, but it's necessary to set one in order to use the Issue collector.

Regards,
Angélica

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