Issue collector does not close in iframe


I can submit an issue via submit Button, but the lightbox/modal does not close after that. As well the "Close" Button does not work.

Here you can see the embedded iframe Version, where it is not working.

My js-console prints a warning: "Your are trying to create a ToggleBlock with selector '.toggle-trigger'.One already exists with this trigger so has been ignored.batch.js:2686"

Here is the direct link, where it is working:

Any ideas how to fix that?


1 answer

0 vote
Richie Gee Atlassian Team Dec 27, 2012

Hi Sebastian,

I am afriad that you have encountered a known bug for the issue collector, this is mainly due to the plugin have difficulties dealing with framesets. You can refer to the link below for bug report

As you can notice from the bug report, it has been categorized as Won't Fix which means that the developers has decided not to fix this bug. They did also mentioned the reasoning on the comment, where the future developments are towards html5 which does not supports frameset.

I hope that you would find this information useful, cheers :)

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

231 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you