Every time i create an issue Jira, creates an issue numberfor it. As it is now, it creates issues in non-sequence, some will have 5digits some with 4 digits and are not sequential. Our office has been using it for a few weeks and we're already on random #33253. Is there a setting or a place to set parameters of the issues it creates?
JIRA stores this counter in the project table, under the column pcounter. This will determine the next number to use for a particular project.
I am not sure if this 'randomized' number problem involves multiple projects. If so, this might be expected - so check the pcounter column to verify if JIRA is behaving correctly. If it's all within the same project, I'd suggest you to contact support for further assistance.
On a side note, this reminds me of this bug, but I don't believe it is related to your problem, as this bug just resets the pcounter back to 0 everytime it happens.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG