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Issue Security Level not visible on form - though helper says it is.

A new cloud instance - I have permission to set issue security but the field doesn't appear. And when I look to add it, I'm told it's already there. This is true even once I changed back to the old view (it wasn't visible on the new on either). The field is listed in those for the screen scheme I'm using.

Security Level not visible.jpg

2 answers

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Answer accepted

The issue was that the specific security levels weren't added to any roles or groups of users.

Jira's helper said it was on the screen, though it wasn't: It doesn't check that particular permission when determining if the field is visible on the form.

Hi @Brendan Andrews,


Make sure that set issue security is set in your permission scheme.

Here are the few resolution steps provided by Atlassian. Can you check if any of the steps may helpful for you?




Thanks though it turns out it wasn't associated with any of those.

Thanks for sharing this! Setting this on the permission scheme was what I was missing.

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