Issue Permission for Roles


we have a cloud instance of Jira-JiraAgile and i need to set ability to edit and schedule issue to specific user: Product Owner in agile framework.

To do that i have created a Specific Permission Scheme associated to my project and set the ability to schedule and edit issues to my user accordingly to that...

"Project permissions that are required for ranking issues in JIRA Agile Classic Planning Board are:

  1. Assign Issues permission.
  2. Schedule Issues permission (due to the migration from old Rank to Global Rank, more information in our Difference between Global Rank and Rank KB).

Project permissions that are required for scheduling issues in JIRA Agile Classic Planning Board are:

  1. Assign Issues permission.
  2. Schedule Issues permission.
  3. Edit Issues permission."

...but not work. I've noticed that JIRA simply ignore any permission settings related to Issue; my user (Roles: User,Product Owner) can't, for example, link issues: this is a default permission for Project Role User but not work.

What's wrong?

It seems a bug...





2 answers

0 vote

I'd say you're looking at the wrong permission scheme, or have not set up one that does what you need.

What does your permission scheme say for each permission you are struggling with?  And are you 100% sure the one you are looking at is correctly associated with your project?

My Permission Scheme is correctly associated with my Project (as i can see in top section of Project->Administration->Permissions; however all other configuration in the Scheme that not offend issues permission works).

I have added Project Role (Product Owner) to the follow:

Schedule Issues
Ability to view or edit an issue's due date.
  • Project Role (Product Owner) (Delete)
  • Project Role (Developers) (Delete)
Edit Issues
Ability to edit issues.
  • Project Role (Product Owner) (Delete)
  • Project Role (Developers) (Delete)
Link Issues
Ability to link issues together and create linked issues. Only useful if issue linking is turned on.
  • Project Role (Users)


And In Project Role table: 

Project RolesUsersGroups  
  •   administrators
  •   jira-developers
Product Owner 
  • Name Surname
Service Desk Collaborators    
Service Desk Customers    
Service Desk Team    
Tempo Project Managers    
  •   jira-users


"Name Surname" user is also a jira-users but can't "Edit Issue, Shedule Issue and Link Issue"

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,311 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot