I created a JIRA group For ‘Team X’ that contains the Dev members, Scrum Master and Product Owner (PO).
We want a notification that when either a new Story or Bug is created that we all receive notification. So the P.O. wants to know if the team enters a new Story or Bug so he can prioritize it. Conversely the team wants know when the P.O. creates a new story or bug so they can estimate it.
Basically I want to send a notification of ‘Issue Created’ to the ‘Team X’ group only if the issue type is equal to Story or Bug. Possible?
Actually, this is possible but with some additional configuration. Use different workflows for the different issuetypes and throw different events from those different workflows. You can then use the notification scheme and add different groups in those events.
For example, use a "Story Created" or "Bug Created" event instead of the default "Issue Created" event.
Unfortunately this is not possible without third party plugins and installing those is a Restricted Function in Atlassian OnDemand. We have an open improvement request to have that implemented in JIRA here: JRA-4742. I strongly recommend you to vote for it (so it increases it's priority), add yourself as a watcher (in order to get updates) and if you have the time please add a brief comment so our DEVs can get the customer's point of view on how this should be implemented.
Hope this information helps!
I'd like to keep workflows as simple as possbile in JIRA, with all teams for all solutions using the same workflow. However, I may explore your suggestion.
Thanks, I voted on it and added scenario in the comments that hopefullty presents my case. Is there a third-party option available to On-Demand that would do what I am asking?
By defining notification schemes as usual, you can create (with the plugin) issue type notification schemes, and thereby map issue types to notification schemes.
For instance, Stories goes to project leader, bugs to Support Team, and so on.
I hope that helps you all.
Please let me know if you find any problems using it.
Hey admins! I’m Dave, Principal Product Manager here at Atlassian working on our cloud platform and security products. Cloud security is a moving target. As you adopt more products, employees consta...
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