Issue Collector's Submission Message


Is there a way to customize the submission message generated by an Issue Collector after a user submits a ticket?

4 answers

1 accepted

0 votes
Accepted answer

Hi Pei,

Maybe you can search in the velocity templates how this is done and change the template.

I don't know how you could do this through the administration console.

Best regards,


Thank you for your help Peter.

Hi Peter,

Its the message that appears right after submission.

Hi Pei,

Which message do you mean exactly?

Could you add a screenshot of the message?

Best regards,


Hi Pei,

You can customize a message after submission using our add-on Jirassimo IntakeForms



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