Issue Collector's Submission Message

Hello,

Is there a way to customize the submission message generated by an Issue Collector after a user submits a ticket?

4 answers

1 accepted

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Hi Pei,

Maybe you can search in the velocity templates how this is done and change the template.

I don't know how you could do this through the administration console.

Best regards,

Peter

Thank you for your help Peter.

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Hi Peter,

Its the message that appears right after submission.

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Hi Pei,

Which message do you mean exactly?

Could you add a screenshot of the message?

Best regards,

Peter

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Hi Pei,

You can customize a message after submission using our add-on Jirassimo IntakeForms

Best,

Vlad

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