Issue Collector's Submission Message

Hello,

Is there a way to customize the submission message generated by an Issue Collector after a user submits a ticket?

4 answers

1 accepted

Hi Pei,

Maybe you can search in the velocity templates how this is done and change the template.

I don't know how you could do this through the administration console.

Best regards,

Peter

Thank you for your help Peter.

Hi Peter,

Its the message that appears right after submission.

Hi Pei,

Which message do you mean exactly?

Could you add a screenshot of the message?

Best regards,

Peter

Hi Pei,

You can customize a message after submission using our add-on Jirassimo IntakeForms

Best,

Vlad

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