Issue Alternative Assignee - problem with user filtering


We detected a problem using user picker from project role.

This field ignores user filtering.


Group "A" was added to project role "tester"

Group "B" was added to user filtering for this field

There is a user who is a member of "A" group but is not member of "B"

The user picker from project role field was added to screen for selecting users from role "tester".

So I assume that this user will be not displayed in this field on a screen. However the field offers to select this user. I am able to select this user and assign issue to user.


is there a bug or wrong configuration?

JIRA version: 6.2.5

Issue Alternative Assignee plugin version: 1.7.5





2 answers

1 accepted

This widget could not be displayed.

You have set the field to show users from group A or role of Tester.  Your user matches that rule, so they are offered as an option.

Hello Nic >>You have set the field to show users from group A or role of Tester. Group A (this group was added to role) contains also users who should not be selectable in my case So I suggest that I should use user filtering to limit available users, users in role "Tester" (see selected role from screen) AND user that matches group "B" (see user filtering from screen). However it is not working

I'm not sure I understand this. You've set the field to say "group A or role of Tester". You've then added people you don't want to list into group A or the role of Tester. Either remove them from the group or role, or change the setup of the field. Basically, it's your usage of the group / role that is the problem here - sounds like you need to break it up into more groups and use them differently.

Yes, the workaround is to create new group that matches A and B. However it is not global solution. I see that there are user filtering functionality, so I assume that it should work, however it doesn't. It seems this is a bug.

This widget could not be displayed.


Is there any other suggestions regarding this problem ?




Not really, your group setup is incorrect, you can't work around that without putting something in place for Jira to work with.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

199 views 1 3
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you