The canned reports expect usage of a default workflow which is not valid for our usage
I need a to create a report of customer reported issues over the last 5 years , broken down by year , product and priority
Currently I am creating queries and running each of them seperately
Is there an easier way ?
Example below , doing this is ok once but then breaking each down by by product and priority is labour intensive
|issuetype = Bug and createdDate >= "2016/01/01" and createdDate <= "2016/12/31" AND status changed to (Closed, Implemented,verification)DURING ("2016/01/01","2016/12/31") and "Salesforce Case Reference" is not EMPTY"|
You can check the possible solutions of how to create such reports in the demo account of eazyBI add-on for Jira. Please, find here the dashboard of several report examples of how the issue counts can be reported across different dimensions. You can also have your Jira custom fields as report dimension.
Please, feel free to contact eazyBI support if you have further questions.
Janis Plume, eazyBI support
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