Is there an automation rule for Request change?

Kunjan Giri December 8, 2024

I was trying to create a rule when Request Change is done in pull request, item should move to In Progress and Assignee should go back to WorkProduct Owner.

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Bill Sheboy
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December 9, 2024

Hi @Kunjan Giri 

For a question like this, context is important for the community to help.  Please post the following:

  • an image of your complete automation rule,
  • images of any relevant actions / conditions / branches,
  • an image of the audit log details showing the rule execution, and
  • explain what is not working as expected.

Until we see those...

Are you trying to transition and assign the issue when the Pull Request is merged?  If so, please use that trigger, as described here: https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Pull-request-merged

Kind regards,
Bill

Kunjan Giri December 9, 2024

Hello @Bill Sheboy 

I am just trying to create a simple automation trigger where if there is Request change in any pull request item should move back to InProgress and assignee should go back to work product owner. Not when pull request is merged, I can see the trigger for pull request merged but I am trying to trigger if there is request change in pull request. It's a simple rule in Jira so I don't know what images and log you're asking. Thank you for response I appreciate it.

Respectfullly,
kunjan

Bill Sheboy
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December 10, 2024

There is no built-in trigger to do what you ask.

You could investigate using an Incoming Webhook Trigger if your source control / pipeline tooling allows calling one when the Request changes.

 

Please note well: when asking an automation question, supplying an image of the automation rule and audit log details are essential to provide context.  If you are unable or unwilling to provide those, it will be more difficult for the community to offer help.

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