Is there a way to use the Rest API to automatically export user information from the cloud?

Mohammad Dirbas April 5, 2024

Hello Atlassian support team,

I am currently developing an application to add users to groups using Rest API. As an admin, I have generated the required token to perform such admin tasks within my script. Now I am facing the problem that extracting user information such as user ID's from the Atlassian cloud takes a long time. For 118 users, it takes about 25 minutes to complete the import.

I notice that there is a way to export a csv file from the Atlassian Cloud admin page with all user information including the needed user IDs. This happens within seconds, then I get this file sent to my admin email.

Is there a way to do this within the rest API skipping this email so I can export the file and load it directly from my script? This would save me a lot of time.

Thanks for your help.
Mohammad Dirbas

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Rebekka Heilmann _viadee_
Community Leader
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April 8, 2024

Hi @Mohammad Dirbas and welcome to the Community,

You'll probably know  The User management REST API REST API ( as you found a way to get the User's info one by one.

You could maybe check out The Organizations REST API REST API ( to get all Users in one go?

Other than that, there are no APIs that provide further functionality within Org/User management at the moment.

Mohammad Dirbas April 10, 2024

Hi @Rebekka Heilmann _viadee_ , 

Thank you for your helpfull answer :). I used that and fixed the Problem.

Mohammad Dirbas

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