Is there a way to setup an email address that will create a jira issue in a Jira project?

Shaun McGuire October 23, 2023

We have need to create an email address that internal users can send a request for assistance. This is turn would automatically create a Jira work management project issue. Is this possible?

I know something like this is possible with Jira Service Management projects, but we don't need that level of complexity for this use case.

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Mikael Sandberg
Community Leader
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October 23, 2023

Yes, that is possible and you can find the instructions here. Jira comes with a default mail handler, so you do not have use an external one.

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