Is there a way to let project administrators to import issues?

[Daniele Gagliardi]

Hi, I'm administering an instance of JIRA in my Company, with a lot of projects. There are several project administratos asking me to be able on their own to import issues. I can import, as JIRA administrator, with JIRA import tool, but is there another way for project administrators?

[Bob Swift (personal) · Accepted solution]

JIRA Command Line Interface can be used to import from CSV or an action file. You need enough authority to create issues with the project specified. If you are a Confluence user, it is relatively easy to provide a page to run the CLI based on an attachment or similar. Example: https://bitbucket.org/bob_swift/jira-cli/src/6ef8b49e6268/src/main/resources/examples/runExample.txt

[Daniele Gagliardi]

Hi Bob, thank you for your hint, I will consider to use your plugin, it seems so useful, even that my users want graphical user interface, no command line, etc etc :-), and here in my Company we don't have Confluence.

[JamieA]

No, unfortunately not. This is a general jira shortcoming imho - federated project management.

If you must do it the only option is to write some tool that uses the remote API to bulk upload issues, but you'd be looking at redoing all the good stuff in JIM.

Might be worth documenting in meticulous detail the import format expected, then the support team are able to do the actual import relatively painlessly.

[Daniele Gagliardi]

Thank you Jamie for your answer. I was thinking about developing a plugin to let project administrators to import issues in their project, but before start this project I wanted to be sure to not reinvent the wheel :-)