Is there a way to keep Epic, Parent and lable links when migrating from cloud to on prem?

We need to move a number of projects from our Ondemand Jira into an existing on prem Jira.

Following the instructions https://confluence.atlassian.com/display/JIRA063/Restoring+a+Project+from+Backup#RestoringaProjectfromBackup-RestoringaprojectfromJIRACloudtoJIRAServer

we imported one project into a clone of the On prem Jira, and there were some problems:

• The sub-tasks imported are not linked to the parent issues
• The issues are not linked to the Epics
• Components and versions are created, but the issues are not linked to them
• Epic names are not imported
• The information in Custom Fields are lost
• All labels are lost
• Information about sprints, both current and completed, are lost

Is there a better way to migrate that the one stated in the link or is there a way to preserve the links when migrating?

Best regards
Kim

2 answers

Hello Kim!

Currently, is not possible to migrate Agile data using the Project Import Tool. Our developers are already aware of the importance of this feature to some of our customer, and are working in a solution to be released soon. You can find further information on the Suggestion https://jira.atlassian.com/browse/JRA-28748

You can also add yourself as a watcher of this suggestion to be aware of any news on it.

I would also recommend to you to check the possibility of importing issues in JIRA using a CSV file, which could help with your incomplete data in custom fields, labels, versions and so on.

 

Cheers!
Teilor

I would do a full export into an empty JIRA, use a plugin like Botron to copy project schemes into your live JIRA and do a project import with the backup xml exported from the now not empty JIRA.

As long as your custom fields have atleast one value in them they will then migrate.

Botron also supports some plugins


Agile data however it does not, bulk changes are required here.. But the time you save using a plugin like Botron to do the bulk of the work makes up for the time spent on slight manual work..

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

492 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you